FAQs

We are currently based in Accra-Ghana, and yes, we travel and we would love to discuss travel details with you.

After looking through our portfolio on our website and Instagram, kindly head on to the contact tab you can find on our website and fill the necessary details. We respond within 24-72 hours, Monday-Friday. We offer in-person or over-the-phone consultations to discuss the booking. A 40% non-refundable retainer fee for date reservation and both signatures are required to reserve our services for your date. Once the retainer is paid, we start to reject any event that falls on that day.

Our turn around for weddings is 3-6 weeks. We deliver the photos while the excitement is fresh with each and every image professionally edited.

We only give out RAW photos at a cost. Every photo you receive will be edited to ensure consistency in colours, brightness, and mood in a manner reflective of our style.

When the editing is complete, we upload the images to a pixieset online gallery and send it to you via email. You can share the link with friends and family, so they can view your photos. You can also download the whole gallery to your computer. The images are stored online for 6 months, but we will also mail you the images on a USB as a backup.

This would only happen if it were out of our control (illness, death, etc) but in this case, we would do our best to help find a replacement team that we trust with a similar style.

Yes we do! It is our job to pose you and guide you all through the entire session. We don’t coach our couples into unnatural poses, but we will give them little prompts. Our directions are small and simple.

All photographs are edited by our lead photographer and editor.

Every situation is different and we work with our clients to find options. Our policy is that clients may transfer the retainer fee towards a new date. And if we are unable to accommodate the new date, the retainer fee will be refunded in full.